happyplacemc.wixsite.com 

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This policy explains when and why we collect personal information about you, how this information is used, the conditions under which it may be disclosed to others and how it is kept secure.

This is our main privacy policy.

We may provide additional, specific privacy information to you as you interact with us in different ways (e.g. that we will only use certain information for specific purposes). To the extent that any of that information differs from what we say below, those specific statements will apply in those circumstances.

This policy may change from time to time so please check this page occasionally to ensure that you’re happy with any changes.

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ARTICLE 1 : PERSONAL INFORMATION WE RECEIVE FROM YOU  

When you use our website and our services, interact with us online, or by phone, email or otherwise, the categories of information that we collect about you are as follows:

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Personal information you give to us:

This is information about you that you give to us by entering information via:

our website (i.e. happyplacemc.wixsite.com
our social media accounts, e.g. via Facebook,
corresponding with us by phone, email or otherwise,
and is provided entirely voluntarily.

This includes information provided at the time of registering to use our website; subscribing to the services we provide through our site; participating in ; purchasing or requesting products or services and engaging in correspondence with us by phone, email or otherwise. We may also ask you for information when you report a problem with our site. If you complete any surveys that we ask you to complete for research purposes, we will collect information in such circumstances as well.

The basic personal information we may ask for, or you may choose to give us, includes your name, your address, email address and phone number. We may retain details of any enquiry you make to us and records of any correspondence with us. We may also ask for, or you may choose to give us, other information for specific purposes, e.g. additional information to personalise your experience; information on any particular professional interests you may have; sensitive personal information (now called ‘special category data’) in order to join one of our sessions; and information including your opinions and experiences of practice, which we use to inform our work.

We will seek to minimise the information we ask for to that which is needed to perform the relevant function or service at the time.​

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Use of personal information:

The purposes for which we use your information and the legal basis under data protection laws on which we rely to do this are explained below.

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Where there is a LEGITIMATE INTEREST
We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business, or those of a third party, for the following purposes:

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Our professional body functions
to verify the accuracy of data that we hold about you;
to create a better understanding of you as a guest of happyplacemc.wixsite.com , a customer of our services so we can customise the services we provide;
to correspond or communicate with you as a member of happyplacemc.wixsite.com, to let you know about our activities and to enhance and personalise your membership (including to send you newsletters or other practice support content based on the interests you indicate to us, your stated practice areas and/or location, and to improve the services we offer you on our website;
to correspond or communicate with you about our activities;
to conduct research and to compile management information;
for the management of queries, complaints, or claims;
To fulfil online delivery and security

to ensure that our online content is presented in the most effective manner for you and your computer;
to allow you to participate in interactive features of our services, when you choose to do so;
for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access;
for prevention of fraud and other criminal activities;

Other

to assess and improve our service through recordings of any calls with us;
for the establishment and defence of our legal rights.
 

Where there is a LEGAL REQUIREMENT
We will use your personal information to comply with our legal obligations: (i) to assist any public authority or criminal investigation body as required; (ii) to identify you when you contact us; (iii) to verify the accuracy of data we hold about you; and/or (iv) to help us comply with equalities legislation in our recruitment practices; and/or (v) to comply with a request from you in connection with the exercise of your rights.

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Where you have provided CONSENT
We may use and process your personal information where you have consented for us to do so.
You may withdraw your consent for us to use your information in any of these ways at any time. Please see sectio on withdrawing your consent for further details.

 

ARTICLE 2 : PERSONAL INFORMATION STORAGE

happyplacemc.wixsite.com is hosted by :  Wix.com

WIX.COM FRANCE

19 BOULEVARD MALESHERBES 

75008 PARIS
 

We may disclose your information to our third party service providers and other organisations .

Such third parties may include cloud service providers and hosting provider.

When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.

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ARICLE 3: COOKIES POLICY

Like many other websites, our website uses cookies (including Google Analytics cookies) to obtain an overall view of visitor habits and visitor volumes to our website. 'Cookies' are small pieces of information sent to your computer or device and stored on its hard drive to allow our websites to recognise you when you visit.

It is possible to switch off cookies by setting your browser preferences. For more information on how we use cookies and how to switch them off on your device, please visit our Cookie policy.

 

ARTICLE 4 : USERS RIGHTS

You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information.

Except in rare cases where additional time may be required, we will respond to you within one month from either (i) the date that we have confirmed your identity, or (ii) where we do not need to do this because we already have this information, from the date we received your request.

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Accessing your personal information
Under data protection laws you have a legal right to ask to see a copy of the personal information that we hold about you. Such requests are called subject access requests.

If you would like to make a subject access request, please ues the contact form.

You will also need to provide one form of identification and proof of your address, for example, staff pass, driving licence, utility bill, and if appropriate, any particulars about the source or location of the information you are requesting.

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Please return completed forms to:

Information Compliance Manager
HAPPY PLACE
60 rue François 1er
75008 Paris

Or via email to happyplacemc@protonmail.com

Further information about subject access requests can be found on the Information Commissioner's website of your country.

We may not provide you with a copy of your personal information if this concerns other individuals or if we have another lawful reason to withhold that information.

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Correcting and updating your personal information
The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you.

In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the ways described at the end of this policy.

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Withdrawing your consent
Where we rely on your consent as the legal basis for processing your personal information, as set out under section 4 on how we use your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this policy.

If you would like to withdraw your consent or object to receiving any direct marketing to which you previously opted-in, you can do so using the unsubscribe tool in that communication (if it is an email), or by writing to us or calling us using the contact details at the end of this policy. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.

If you have provided consent for your details to be shared with a third party, and wish to withdraw this consent, please also contact the relevant third party in order to amend your preferences.

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Objecting to our use of your personal information and automated decisions made about you
Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose(s), as outlined under section 1 on how we use your personal information, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data.

You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please email or write to us at the address at the end of this policy.

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Erasing your personal information or restricting its processing
In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.

You may also ask us to restrict processing your personal information where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. In these situations we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.

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Complaining to the data protection regulator of your country
We'd like to be able to resolve all your concerns, and we hope that we can do so. Where we haven't been able to do this, you have the right to complain to the data protection regulator if you are concerned about the way we have processed your personal information. Please visit the date protection regulator website of your country.

 

ARTICLE 6 : CHANGES TO THIS POLICY

We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website. We recommend you regularly check for changes and review this policy whenever you visit our website.

If you do not agree with any aspect of the updated policy you must immediately notify us and cease using our services.